Privacy Policy
Last updated: September 2026
Who we are
SERI is the controller of your personal data. Registered details: SERI, Spain. You can contact us at any time at support@seritijeras.com.
What we collect
Order data (name, email, shipping address, phone), account data if you register (name, email, password — always encrypted), and the messages you send us on WhatsApp or email. We also collect anonymous technical data needed to keep the site secure and fast.
Why we use it
To process and ship your order, to meet tax and legal obligations, and to answer your questions. We send marketing emails only if you explicitly subscribe to the newsletter — you can unsubscribe with one click.
Payments
Payments are processed by Stripe. Your card details never touch our servers: we only receive the payment confirmation, the amount and your billing email.
How long we keep it
Order data is kept for the period required by tax law (up to 10 years). Account data is kept until you ask us to delete it. Newsletter consent until you unsubscribe.
Your rights
Under GDPR you can access, correct, delete or export your data, and object to its use. Write to support@seritijeras.com and we reply within 30 days. You can also complain to your national data protection authority (Garante in Italy, AEPD in Spain).
Cookies
We use only technical cookies required for the cart, checkout and sign-in. No advertising trackers, no data sold to third parties.